Public Service Delivery in a Democratic, Developmental State
"This paper focuses on the notion of service delivery by the public service in a democratic developmental state. The public service in a democratic developmental state essentially focuses not only on the delivery of services, but it is also crucial for economic and social development. It contributes to development by providing the essential services and basic infrastructure necessary to help spur economic development and improve the lives of communities, especially poor communities. This it does primarily by regulating, administering, executing, mediating, investing and delivering the construction, operations, maintenance and servicing of service delivery infrastructure, and ensuring that the state and the public service are operationally and functionally oriented in a way that serves “to reproduce ethical citizens and communities”.