The COVID-19 pandemic has underscored global dependence on the Internet. In the face of travel restrictions and lockdowns, social media has emerged as a crucial factor in the maintenance of personal relationships, working environments and day-to-day activities. Governments and public health authorities have used these platforms advantageously to keep the public informed of the latest developments in the fight against the pandemic. Even in Africa, despite the existing digital divide, social media and mobile Internet networks have proven their usefulness. Digital innovation in South Africa during this time serves as a positive example to other African countries of the future of e-government on the continent.