African Union Mediation Support Handbook
"This first revised edition serves as a general reference and field study guide for mediation teams and lead mediators deployed on AU mediation missions. It is a practical tool, based on the premise that mediation is a critical and complex skill that requires time, practice and continued education. It focuses on providing both the mediator and the mediation team with an understanding of the congruous and continuous mechanisms, tasks and tools available to resolve conflict by utilising problem-solving approaches. The handbook was developed following a series of consultations with the AU and review of existing AU mediation tools, instruments and practices. As a result, it reflects current practice and knowledge required for effective mediation on the African continent."