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"This paper discusses the impact of alternative institutional arrangements of service delivery on clients’ power, with special emphasis on Africa. It reviews the existing economic literature with regard to the rationale for institutionalizing clie...
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"Most governments have both centralized and decentralized levels of decisionmaking in which choices made at each level regarding the provision of public services are influenced by the demands for those services by persons living in such jurisdi...
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"Achieving Millennium Development Goals in Africa requires a quantum leap in access to and quality of services. To this end, better diagnosis and understanding of both failures and successes in service delivery is crucial. In this paper, we review...
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"The report examines the local governments activities, policies, structures and strategies of responding to the HIV/AIDS challenge as well as capacity constraints therein. The aims of the study are to assess (i)the impact of HIV/AIDS on the local ...
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"In recent decades, Tanzania has undergone enormous political, social and economic changes. It has moved from being a centrally planned, one party socialist state to a modern, multi party democracy with an open, liberal economy. Tanzania's Local G...
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"Citizen's unwillingness to pay taxes and fees is considered to be a major obstacle to enhancing government revenues in Tanzania. Based on data from two citizen surveys conducted in six councils in Tanzania during 2003 and 2006, this paper aims to...
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"This report analyses data on service delivery and poverty alleviation from 2000 to 2003. The emphasis is on describing the situation at a certain point in time, in line with a baseline approach. However, much of the description is based on citize...
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"The main objective of this paper is to document and analyse the impacts of the Tanzanian local government reforms on the third theme, 'local finances and financial management'. The report analysed data and trends on finances and financial manage...
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"What impact has Tanzania’s Local Government Reform Programme had on local governance, finances and service delivery? Have there been any changes over time in the provision of basic services to the public? What factors may explain distinct improve...
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"The main objective of this paper is to document and analyse the impacts of Tanzanian local government reforms. This paper examines the capacity of local government authorities in Tanzania with respect to financial management and revenue enhanceme...
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"This brief compares Tanzanian citizens' perceptions of service delivery by local government authorities between 2003 and 2006; summarising their perceptions of the overall quality of local services, as well as their satisfaction with services in ...
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"This report is a product of an ongoing assessment of the performance of local government councils in Uganda that commenced in 2009, focusing on the financial year 2008/09. The assessment was designed as part of an initiative to regularly monitor ...
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"The findings from the district Score-Card partly explain the quality of service delivery in Kamuli District. A number of structural, policy and operational factors that impinge on the quality of services have been identified from the assessment. ...
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"The objective of this paper is to provide general background information and analysis upon which comprehensive monitoring of local councils is conceptualized and undertaken. The paper is based on a comprehensive review of existing literature on ...
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"The report examines how the actions of Soroti District Local Government Council impact on the quality of service delivery in the district. By focusing on the political side of the local government system, the Local Government Councils Score Card ...
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"This briefing paper presents a compressed summary of the findings and analysis of the first LGCSC assessment conducted in 10 districts and published in the main synthesis report. The 10 districts 4 which are spread evenly across the country were ...
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This knowledge product presents a case study about Rwanda’s experience on implementing the Rapid Result Approach (RRA). The objective is to share knowledge among the Africa Community of Practice Members (AfCoP) in efforts to advance the result a...
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Electricity is often argued to be a catalyst for a country’s industrialization and the social development of its citizens, but little is known about the political consequences of providing electric power to people. Contributing to literatures on...
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"The focus of the book is on issues of governance and provision of public services in Zambia. The significance of this focus is against the backcloth of the high levels of poor delivery of public services in most African countries. The literature ...
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"This report reflects the views of a group of civil society researchers and activists – convened by the APRM Monitoring Project (AMP) – on the implementation of the APRM in South Africa. It takes as supplementary reference points South Africa’s Im...
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