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Disparities Exist in Citizen's Perceptions of Service Delivery by Local Government Authorities in Tanzania

"This brief compares Tanzanian citizens' perceptions of service delivery by local government authorities between 2003 and 2006; summarising their perceptions of the overall quality of local services, as well as their satisfaction with services in th…

Views of the People 2007

"This report represents results of the views of the people (VoP) survey which sought information about many aspects of people's lives, including their recent economic progress, changes in their standard of living, and the quality and accessibility o…

Ill-prepared? Health Care Service Delivery in Zimbabwe

As Zimbabwe struggled to contain a deadly cholera outbreak in September-October 2018, questions focused again on failures of infrastructure and leadership that continue to leave the country vulnerable to such a preventable, “medieval” disease. Zim…

In Togo, Inadequate Health Services Feed Growing Dissatisfaction with Government Performance

Despite significant gains on basic health indicators, Togo’s health system remains fragile. Periodic disruptions became particularly trying for the public during a 2018 strike when even essential services were unavailable. Striking health-care worke…

Gambians with Clear Message to Government: Focus on Service Delivery

Efficient and effective public service delivery is a necessity for citizens’ well-being. However, in Africa, access to quality public services remains a challenge. According to the Mo Ibrahim Foundation (2018), “the average African public service di…

Are Africans Willing to Pay Higher Taxes or User Fees for Better Health Care?

"In many parts of Africa, access to and quality of medical services remain poor. While economic growth in recent decades has fostered improved health care on the continent, weak funding, brain drain of trained professionals, and ongoing battles wi…

The Citizen Alternative Budget

The Citizen’s Alternative Budget contains budget proposals from the public and private sector stakeholders, who attended the IEA annual pre-budget hearings that took place on the 14th and 15th February, 2018. The proposals submitted were consolidate…

Cyclones add to Mozambique's Public Health Challenges / Ciclones aumentam os desafios de saúde pública em Moçambique

After two cyclones leaving death and devastation in their wake, Mozambique faces a post-disaster danger – cholera. While endemic to Mozambique, cholera infections skyrocketed after the recent storms, leading the Ministry of Health and international …

Les Ivoiriens demandent des Efforts Intensifiés pour Améliorer les Services de Santé / Ivorians call for Intensified Efforts to Improve Health Services

The year 2019 will have been marked by the implementation of major projects having to strengthen the resilience of the most vulnerable populations. Among these, the generalization of universal health coverage (CMU) with the start of the contribution…

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