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Technology and the Nature of Active Citizenship: The Case of Botswana

The use of technology in citizen participation has grown phenomenally in developed countries, but is emergent in most developing countries. Accessibility and the functionality of information and communication technologies such as telephone, cellular…

Strengthening Local Government Service Delivery Systems Through the Open Government Initiative: The Case of Botswana

The Government of Botswana has, and continues to promote local government as an instrument of decentralization and public participation for local level governance and service delivery. Local authorities (LAs) are at the forefront of the provision of…

COVID-19 and E-Governance: Lessons from South Africa

The COVID-19 pandemic has underscored global dependence on the Internet. In the face of travel restrictions and lockdowns, social media has emerged as a crucial factor in the maintenance of personal relationships, working environments and day-to-day…

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